PTLA Real Estate Group provides premium end-to-end service for real estate owners and their multi-family assets. We create value and minimize the hassle of day-to-day management by providing efficient, streamlined operations, thoughtful on-site maintenance, and detailed, actionable financial management tools that give you insight into, and control of, your investment.


Automation of standard non value-add procedures

  • Prospect Portal allows online leasing from start to finish
  • Resident Portal gives residents online access without absorbing property manager’s time
  • Purchasing controls drive timely and automated invoice processing

Marketing & Leasing

  • Search Engine Optimized portfolio website with full list of properties and links to individual sites
  • Custom dynamic website for each property
  • Social media management for Yelp, Facebook, and Google+
  • Craigslist posting templates

Team Development

  • Industry-specific training program through Grace Hill for all team members
  • Establish clear performance expectations and accountability
  • Implement quarterly performance incentives based on financial, leasing, and curb appeal measurements

Maintenance & Project Management

  • Dedicated maintenance technicians
  • Manage all owner-approved capital projects with preferred contractors and vendors
  • Capital replacement scheduling
  • Detailed preventive maintenance plans for each asset
  • Ongoing grounds upkeep and interior janitorial services

Risk Management

  • Vendor compliance management
  • Ongoing preventive maintenance programs
  • Renter’s Insurance offerings and management
  • Cloud-based storage for all tenant contracts, communications, and documents
  • HR Business Consultant used to prevent personnel disputes

Detailed financials and month-end reporting

  • Monthly bank reconciliations
  • Annual budget preparation and review
  • Year-end tax preparation
  • Management of all lender requirements and communications
  • Automated AP processes


  • Operational Box Score
  • Trailing 12 month P&L
  • Actual vs. Budget P&L
  • Balance Sheet
  • GL Detail Report

Client Portal

  • All monthly reports stored as PDF files for review
  • Dynamic formatting allows portal to be viewed on any device
  • Data filtering provides insight into specific assets for specific time periods
  • Future: 24/7online access to real-time operating performance

Maximize Your Assets

Give us a call to learn more about our property management offerings.

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Walnut Creek, CA (December 21, 2020) – PTLA completed the acquisition of Westernaire Apartments, a 29-unit apartment complex in Ellensburg, Washington this week. Despite the challenges of finding and buying properties in the current market, the team successfully secured…