Overview

PTLA Real Estate Group provides premium end-to-end service for real estate owners and their multi-family assets. We create value and minimize the hassle of day-to-day management by providing efficient, streamlined operations, thoughtful on-site maintenance, and detailed, actionable financial management tools that give you insight into, and control of, your investment.

Management Services
Management Services

Services

Creating Value through Process Efficiency Asset Preservation Client Service

Automation of standard non value-add procedures

  • Prospect Portal allows online leasing from start to finish
  • Resident Portal gives residents online access without absorbing property manager’s time
  • Purchasing controls drive timely and automated invoice processing

Marketing & Leasing

  • Search Engine Optimized portfolio website with full list of properties and links to individual sites
  • Custom dynamic website for each property
  • Social media management for Yelp, Facebook, and Google+
  • Craigslist posting templates

Team Development

  • Industry-specific training program through Grace Hill for all team members
  • Establish clear performance expectations and accountability
  • Implement quarterly performance incentives based on financial, leasing, and curb appeal measurements

Maintenance & Project Management

  • Dedicated maintenance technicians
  • Manage all owner-approved capital projects with preferred contractors and vendors
  • Capital replacement scheduling
  • Detailed preventive maintenance plans for each asset
  • Ongoing grounds upkeep and interior janitorial services

Risk Management

  • Vendor compliance management
  • Ongoing preventive maintenance programs
  • Renter’s Insurance offerings and management
  • Cloud-based storage for all tenant contracts, communications, and documents
  • HR Business Consultant used to prevent personnel disputes

Detailed financials and month-end reporting

  • Monthly bank reconciliations
  • Annual budget preparation and review
  • Year-end tax preparation
  • Management of all lender requirements and communications
  • Automated AP processes

Reporting

  • Operational Box Score
  • Trailing 12 month P&L
  • Actual vs. Budget P&L
  • Balance Sheet
  • GL Detail Report

Client Portal

  • All monthly reports stored as PDF files for review
  • Dynamic formatting allows portal to be viewed on any device
  • Data filtering provides insight into specific assets for specific time periods
  • Future: 24/7online access to real-time operating performance

Maximize Your Asset

Give us a call to learn more about our property management offerings.

Contact us today to get started.

Contact us today to get started.

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