Overview

PTLA Real Estate Group provides premium end-to-end service for real estate owners and their multifamily assets. We create value and minimize the hassle of day-to-day management by providing efficient, streamlined operations, thoughtful on-site maintenance, and detailed, actionable financial management tools that give you insight into, and control of, your investment.

Services

Creating Value through Process Efficiency Asset Preservation Client Service

Automation of standard non value-add procedures

Prospect Portal allows online leasing from start to finish
Resident Portal gives residents online access without absorbing property manager’s time
Purchasing controls drive timely and automated invoice processing

Marketing & Leasing

Search Engine Optimized portfolio website with full list of properties and links to individual sites
Custom dynamic website for each property
Social media management for Yelp, Facebook, and Google+
Craigslist posting templates

Team Development

Industry-specific training program through Grace Hill for all team members
Establish clear performance expectations and accountability
Implement quarterly performance incentives based on financial, leasing, and curb appeal measurements

Maintenance & Project Management

Dedicated maintenance technicians
Manage all owner-approved capital projects with preferred contractors and vendors
Capital replacement scheduling
Detailed preventive maintenance plans for each asset
Ongoing grounds upkeep and interior janitorial services

Risk Management

Vendor compliance management
Ongoing preventive maintenance programs
Renter’s Insurance offerings and management
Cloud-based storage for all tenant contracts, communications, and documents
HR Business Consultant used to prevent personnel disputes

Detailed financials and month-end reporting

Monthly bank reconciliations
Annual budget preparation and review
Year-end tax preparation
Management of all lender requirements and communications
Automated AP processes

Reporting

Operational Box Score
Trailing 12 month P&L
Actual vs. Budget P&L
Balance Sheet
GL Detail Report

Client Portal

All monthly reports stored as PDF files for review
Dynamic formatting allows portal to be viewed on any device
Data filtering provides insight into specific assets for specific time periods
Future: 24/7online access to real-time operating performance

Maximize Your Asset

Give us a call to learn more about our property management offerings.